Nearly every day we hear, “…the user’s first goal is to find out if the program they are looking for is offered…”
With speed to market and re-purpose of existing code foremost in my mind, we have suggested taking the program drop-down from the inquiry forms and applying it to the existing Comparison Tool to create a pseudo-Program Finder until a proper one could be coded.
Working with IT Development, we confirmed that any adjustments made to the forms will keep this new tool in sync and that this solution could be implemented in a few short days.
Image 1: Recommended, quick pseudo-Program Finder tool solution
ROLE: UX Strategy
TEAM: Matthew Luken & Nathan Diebel